SGC Least Cost Routing (LCR) Solution

Most organizations have their communications network connected to several service providers. This is beneficial in terms of backup and highly guaranteed service availability. On the other hand, there is need to optimize these networks for cost prioritization after availability considerations.

Standard Global Communications LCR Solution

SGC Least Cost Routing plays a pivotal role in addressing this cost element. It has some cascaded features to guarantee you of maximum benefits realization.

Let us consider an organization with a communications network that is connected to service providers through a VoIP Gateway or GSM FCTs. Several lines from local providers (such as Econet, Telecel, NetOne, TelOne, Liquid, Africom, Powertel) are slotted into the gateway. GSM network providers will use SGC Gateways whilst VoIP network providers will use SIP trunks.

SGC LCR Solution for GSM Networks

Local GSM networks are Econet, Telecel and NetOne. Econet to Econet (onnet) calls cost $0,10 per minute when using bundles whilst Econet to Telecel (offnet) calls or Econet to NetOne (offnet) calls cost $0,16 per minute. This applies to Telecel and NetOne networks as well. In view of this, it implies that a user can save 60% of his communications cost if they make an onnet call as opposed to offnet calls.

So when a user originates a call from the system that does not have LCR in place, a call will just be placed on any of the free lines which can be for another network and hence probability of making an offnet call is higher. This raises communication bills unnecessarily.

Now if the organization has deployed SGC LCR on its communications network, the solution will prioritize the line belonging to a similar network as the number being called so that the cost can be reduced by over 60%. A NetOne line for the organization will be picked if a NetOne number is being dialled. Same applies to Telecel and Econet lines. Hence, the SGC LCR prioritizes onnet calls all the time for outgoing calls unless if there is a serious congestion or the line for that network is faulty. Then it falls back to placing the call across the networks and make an internetwork call.

SGC LCR Solution for VoIP Networks

Local VoIP networks are Liquid, TelOne, Powertel and Africom. Powertel to Powertel (onnet) calls cost $0,04 per minute when using bundles whilst Powertel to Liquid (offnet) calls or Powertel to Africom or TelOne (offnet) calls cost $0,12 per minute. This applies to Liquid, Africom and TelOne networks as well. In view of this, it implies that a user can save around 68% of his communications cost if they make an onnet call as opposed to offnet calls. Of interest is the fact that currently Liquid to Liquid (08677 – 08677) calls are free. Hence a 100% reduction in communications costs pertaining to Liquid lines becomes a possibility.

So when a user originates a call from the system that does not have LCR in place, a call will just be placed on any of the free lines which can be for another network and hence probability of making an offnet call is higher. This raises communication bills unnecessarily.

Now if the organization has deployed SGC LCR on its communications network, the solution will prioritize the line belonging to a similar network as the number being called so that the cost can be reduced by over 68%. A Powertel line for the organization will be picked if a Powertel number is being dialled. Same applies to Liquid, Africom and TelOne lines. Hence, the SGC LCR prioritizes onnet calls all the time for outgoing calls unless if there is a serious congestion or the line for that network is faulty. Then it falls back to placing the call across the networks and make an internetwork call.

SGC LCR Budget Allocation

Another interesting feature of Standard Global Communications LCR is that it has the capability to allocate specific budgets for communications per specified period. This implies that lines fail to place outgoing calls once their budget has been exhausted.

SGC LCR Budget Allocation per line

This budget allocation feature can be implemented per line level as well as down to the extension level.

SGC LCR Budget Allocation per Department

This assists a long way to minimize costs at departmental level. For instance, the Sales department is expected to make more calls than the technical department.

SGC LCR Budget Allocation per Extension

This assists a long way to minimize costs at extension level. For example a manager is expected to make more calls than a filed officer due to his administration responsibilities.

SGC LCR Budget Allocation Per User Account (PIN Code Dialing)

One of the key feature of SGC LCR solution is PIN Code dialing. This solution ensures that every outgoing call is placed after a correct PIN is entered for a particular user. It implies that the budget allocation level will be implemented at the user level. Each user has a budget allocated according to their responsibility and observed calling patterns. Recent arrangements of open office setups can use this solution to their advantage.

This SGC LCR solution assists a great deal in minimizing costs and not overstretching your communications budgets.